Applicants can be unidentified for a number of reasons:
Information entered incorrectly
- A nickname was entered (Tom instead of Thomas).
- Date of birth was entered incorrectly.
- Middle names have not been included.
Low credit footprint
- Applicant has resided at their provided address for less than 3 months and a credit footprint has not yet been established. The address provided should be registered with a bank account/utility bill in order to form a credit footprint.
- An applicant has moved multiple times within the last couple of years, this has not allowed for a credit footprint to be built up at a fixed address.
Residing in a country with weak Credit Infrastructure
- Credit infrastructure varies from each country/jurisdiction. This can impact the results returned for an Identity Check, especially when the search jurisdiction is outside of the UK or US.
- Match rates can also vary based on age demographics.
- Younger applicants between 18-24 years of age show the largest percentage of unmatched individuals*. This can be attributed to the above point on ‘low credit footprints’. Younger individuals would have had less time to build up a credit footprint and are also less likely to have utility bills or credit cards registered to them. This can lead to a weaker credit file and fewer potential matches.
* analysis based on subjects in the UK only.